Terms & Conditions

Definitions: In these Terms and Conditions, ‘company director’ means HR Rent whereas the ‘hirer’ shall mean any person, persons or body corporate entering into a rental agreement with HR Rent for the hire of goods and equipment.

Acceptance of Terms: Any hire shall be an acceptance of the following Terms and Conditions.

Equipment Condition: To the best of the company director's knowledge, all equipment is in good working order at the commencement of the hire period unless otherwise stated. The hirer acknowledges that certain items may be vintage or previously used and may show signs of cosmetic wear consistent with their age and intended use.

Hire Period: 1-day hire is intended for an evening-to-evening period unless otherwise agreed.

Late Return: The hirer agrees to collect and return the equipment within the agreed hire period. Late returns will incur an additional hire charge for each calendar day, or part thereof, beyond the agreed return date. The company director reserves the right to recover any additional costs incurred as a result of a late return.

Cancellation: Cancellation by the hirer more than 72 hours before the start of the hire period shall receive a full refund. Cancellations made between 72 and 24 hours before the start of the hire period shall incur a charge of 50% of the hire fee. Cancellations made within 24 hours of the start of the hire period shall incur a charge of 100% of the hire fee.

Collection: Pickups and returns will occur at a designated address in N1 Highbury & Islington. Express delivery to other addresses will incur extra charges. All hired equipment must be collected and returned in person by the hirer themselves unless otherwise agreed.

Loss or Damage: The hirer is liable for the replacement costs of any hired equipment that is damaged, missing, or stolen during the hire period. Any loss or damage due to misconduct by a third-party courier or deliverer shall be considered as loss or damage by the hirer themselves. The hirer remains responsible for the equipment from the time of collection until it has been returned and accepted by the company director.

Liability: The hirer shall remain liable for any loss, theft, damage, missing items, cleaning costs, repair costs, replacement costs and associated loss of hire charges arising during the hire period. The company director's assessment of repair or replacement costs shall be supported by reasonable evidence where requested.

Equipment Inspection:The hirer agrees to examine the equipment at the point of collection to ensure it is the correct equipment and it is in good order, condition and repair.

Availability: The company director will use their best efforts to ensure all booked equipment is available at the start of the hire period, but shall not be liable for unforeseen non-availability due to previous hirer's failure to return or breakdown.

Defective Equipment: The hirer must notify the company director immediately upon discovering any defect or malfunction in the equipment. Under no circumstances shall the company director be liable for indirect or consequential losses, including loss of production time, loss of revenue, loss of profits or other business interruption losses.

Right to Refuse Hire: The company director reserves the right to refuse, cancel or terminate any hire at their sole discretion where they reasonably believe the equipment may be at risk, information provided is inaccurate, or the hirer fails to comply with these Terms and Conditions.

Insurance: Where required by the company director, the hirer shall provide evidence of valid insurance covering the hired equipment for the full duration of the hire period including pickup and return. Failure to maintain such insurance shall not reduce the hirer's liability under these Terms and Conditions.

Customer Data and Exposed Films:
The hirer is solely responsible for backing up and removing all personal data, digital files and personal memory card contents from the equipment before return. The hirer is also responsible for removing any exposed or unprocessed film from the equipment prior to return. HR Rent accepts no responsibility for the loss, corruption, recovery, processing or storage of any digital files, images, video recordings or film. Any data remaining on returned equipment may be permanently deleted without notice. Any exposed or unprocessed film left in returned equipment may be removed, discarded or otherwise handled without liability to the hirer.