Privacy Policy

This privacy policy describes how HR Rent collects, uses and protects any information that you provide when contacting us via our website, email, or telephone.

HR Rent is dedicated to ensuring that your privacy is safeguarded. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

HR Rent may update this policy periodically by modifying this page. We recommend checking this page occasionally to ensure you are satisfied with any changes. This policy is effective from 7 July 2024.

Information we collect

HR Rent may collect the following details:

  • Your name

  • Your company name

  • Your position within said company

  • Your contact telephone number

  • Your email address

  • Your business address or residential address

  • Proof of identity and address documents

  • Insurance documentation

  • Information required to assess rental eligibility and prevent fraud

Use of collected information

The information we collect is used to provide our services and manage equipment rentals, including:

  • Verifying your identity and address

  • Assessing eligibility for equipment rental and account approval

  • Confirming insurance arrangements

  • Preventing fraud, theft and misuse of equipment

  • Complying with legal and regulatory obligations

  • Maintaining internal records

  • Improving our products and services

By contacting HR Rent or using our services, you may receive occasional newsletters, updates, and information about our products and services. You can opt out of these communications at any time by following the unsubscribe instructions provided or by contacting us directly.

Security

We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial measures to safeguard the information we collect online.

Retention of information

We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Verification documents, proof of address, insurance documentation and related records may be retained for fraud prevention, insurance, legal and regulatory compliance purposes.

Use of cookies

We use traffic log cookies to identify which pages are being visited. This helps us analyze data about webpage traffic and improve our website to better meet customer needs. We only use this information for statistical analysis, after which the data is removed from the system.

Overall, cookies help us provide you with a better website by monitoring which pages you find useful. Cookies do not give us access to your computer or any personal information other than what you choose to share with us. By continuing to browse or clicking "Accept," you agree to our use of cookies.

Controlling your personal information

You can choose to restrict the collection or use of your personal information. If you previously agreed to us using your information for direct marketing, you can change your mind at any time by emailing us at hello@hr-rent.com. We will not sell, distribute, or lease your personal information to third parties unless required by law.

We may share information with trusted third-party service providers, including identity verification, payment processing and business management platforms, where necessary to provide our services. These providers are required to protect your information and process it only for the purposes for which it was provided.

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to request a copy of the personal information we hold about you. Requests can be made by emailing hello@hr-rent.com.